Refund Policy
At Liovhonni, we value your satisfaction and are committed to providing quality products. If you are not completely satisfied with your purchase, we are here to assist.
Returns
- You have 30 days from the date of purchase to return an item for a refund or exchange.
- To be eligible for a return, the item must be unused, in its original condition, and with all tags attached.
- Proof of purchase (e.g., receipt or order confirmation) is required for all returns.
Non-Returnable Items
- Sale items, gift cards, and custom-made or personalized products are non-refundable.
- Worn, washed, or damaged items are not eligible for return or refund.
Refund Process
- Refunds will be processed back to the original payment method within 7–10 business days of receiving and inspecting the returned item.
- Original shipping fees are non-refundable
Return Shipping
- Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
- We recommend using a trackable shipping method to ensure safe delivery.
Contact Us
For questions or assistance with a return or refund, please email us at [Your Email Address] or call us at [Your Phone Number].